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Simplifying and Personalizing
Our Member Healthcare
Experience

THE MEMBER ADVOCATE SERVICE IN ACTION

The Member Advocate Service is designed to work directly with our members to help resolve a wide range of healthcare related issues. Advocates serve as a liaison with healthcare providers, network partners and health related community services. They stay involved until all issues are completely resolved and are available to address any follow-up needs.

COLLECTION NOTICES

COLLECTION NOTICES

SURGICAL APPOINTMENT / AUTHORIZATION CANCELLATION

SURGICAL APPOINTMENT / AUTHORIZATION CANCELLATION

MEMBERS INFORMATION AND COMMUNICATIONS

MEMBERS INFORMATION AND COMMUNICATIONS

DENIED MEDICATION

DENIED MEDICATION

FINANCIAL ASSISTANCE ON MEDICATIONS

FINANCIAL ASSISTANCE ON MEDICATIONS

PROVIDER ASSISTANCE

PROVIDER ASSISTANCE

For assistance, please contact Member Services at 800.223.4590.