Contact Us

NEED ASSISTANCE?

We believe in working with our members to achieve the best possible results. If you have a question about one of our plans, how to use your benefits or how to submit a claim, please don’t hesitate to contact us via the form below or call us at 800.223.4590. Online inquiries will be handled between 2-3 business days.

Looking for a quick response to a simple benefits-related question? Send us a text and a Member Services team member will respond in under 2 minutes.

THANKSGIVING OBSERVANCE

Our offices will be closed on Thursday, November 24 and open on Friday, November 25 from 8:00 a.m. to 2:00 p.m.

CALL OUR MEMBER SERVICES TEAM
800.223.4590

MEMBER SERVICES HOURS
Monday - Friday: 6:30 a.m. - 5:30 p.m.
Saturday: 7:00 a.m. - 3:30 p.m.

MEMBER SERVICES SMS HOURS
Monday - Friday: 6:30 a.m. - 5:30 p.m.
Saturday: 7:00 a.m. - 3:30 p.m.


Any SMS inquiries received after hours will be handled the next business day. UnitedAg is not responsible for any
messages not received due to message delivery failure. UnitedAg is not responsible for any phone carrier messaging fees
the Participant may receive. Some requests may be responded to by phone call or letter in order to protect the
Participant’s privacy under HIPAA and HITECH laws. SMS Text messaging is not an acceptable method to formally appeal
an adverse benefit determination under ERISA.