Member Advocate

Simplifying and Personalizing Your Healthcare Experience

The Member Advocate Service is designed to work directly with you to help resolve a wide range of healthcare related issues. Advocates serve as a liaison with healthcare providers, network partners and health related community services. They stay involved until all issues are completely resolved and are available to address any follow-up needs.

Collection Notices

Surgical Appointment / Authorization Cancellation

Member Information and Communications

Denied Medications

Financial Assistance on Medications

Provider Assistance

How can we help you?

Our Member Advocates are experts that can assist you in resolving your healthcare issues. Save time by contacting them at 800.223.4590 or email to get started.

Looking for a quick response to a simple benefits-related question? Send us a text and a Member Services team member will respond in under 2 minutes.