Frequently Asked
Questions

Get instant answers to the most common questions.

Resources:
Member Rights FAQs | Health Benefits Benchmark Report*

Find an in-network provider, get a paper provider directory and learn how to add a provider to our network.

Find an in-network mental health provider for personalized care, resources, and support.

Find an in-network pharmacy, learn about covered medication and how to get prior authorization.

Learn where to get your summary of benefits, get prior authorization, access Member Advocacy.

Know where to go for claims information, check claim status, how to submit out-of-network claims, initiate an appeal and more.

Learn how to access the health portal, create an account, request a new ID card, reset your password and contact the portal administrator.

*UnitedAg membership portal login required. For assistance, email communications@unitedag.org.

Contact our Member Services team at 800.223.4590, use our bilingual SMS Text Messaging Service or send an email.