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Member Services Representative

The Member Services Representative is responsible for a member's healthcare journey. This position will report directly to the Member Services Supervisor. This role is responsible for fostering strong relationships with members and providers. The member services representative position entails providing member support, benefits information, pharmacy request, claims research, authorization for outpatient surgery, referrals, and other duties deemed necessary to fulfill our members' needs. The qualified candidate must bi-lingual in english/spanish and well-versed in healthcare terminology.

Benefits

  • Employer paid Health, Rx, Dental and Vision coverage for employees
  • Teladoc (Telemedicine) benefit at no cost to employee
  • Spring Health - Mental Health benefit at no cost to employee
  • Health Benefit for dependents available with a low cost to employees
  • 401(k) before tax and Roth plans with employer match equal to 100% of your contributions, up to 5% of your annual salary
  • College America 529 Savings Plan
  • Employer Paid Term Life Insurance coverage of up to $50,000 and AD&D up to $50,000 in benefits
  • Employee can purchase additional insurance for self; spouse and children
  • Voluntary group Term Life and AD&D insurance (paid by employee)
  • Long term disability
  • Cafeteria-Section 125 Flexible spending-Medical and Childcare expensive reimbursements.
  • AFLAC Supplemental & AD&D Insurance (paid by employee)
  • Workers Compensations coverage

Wellness & Vacation

  • Voluntary Fitness program
  • Entertainment discounts (movies, amusement parks, etc.)
  • Holidays - most major holidays (on average 9 a year)
  • Birthday day off
  • Jury Duty and Bereavements time off
  • Personal time off (PTO) (Starting with 138 hours yearly, for the first 60 months)
  • FMLA, CFRA leave benefits

Training

  • Leadership training
  • Educational reimbursement
  • Scholarship program

Details

Date Posted

Tuesday, September 8, 2020

Location

Irvine (Corporate Office)
54 Corporate Park
Irvine, CA 92606
(800) 223-4590

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