Presentation: Ops Forum - New Changes Coming to Your Pharmacy Benefits - January 1, 2020

A Quick Guide to Your Health Benefits

(English & Spanish)

(English & Spanish)

Download the Quick Guide Download the Quick Guide (HSA)

How do I read my UnitedAg Explanation of Benefits (EOB)?

Your Explanation of Benefits (EOB) has details about your healthcare benefits. You’ll get an EOB in the mail after you visit a doctor or seek medical treatment. Be sure to carefully read your EOBs, and always keep it for future reference. Here are a few tips to help you understand your EOB:

[ENGLISH] Understanding Your EOB [SPANISH] Understanding Your EOB

Check out the new Explanation of Benefits (EOB) Form

Take a look at the new Health ID Card!

SBC Glossary of Health Coverage and Medical Terms

This glossary has many commonly used terms, but isn’t a full list. These glossary terms and definitions are intended to be educational and may be different from the terms and definitions in your plan.

SBC Uniform Glossary of Coverage and Medical Terms

How do I know if my RX is a formulary or name brand drug? To verify, please review the latest preferred drug list.

UnitedAg Health & Wellness Centers

Health & Wellness Centers - List of Services & Locations

Click Here

What is Teladoc?

Teladoc is UnitedAg's telehealth and leading provider of medical consults in the United States, giving you 24/7/365 access to quality medical care through phone and video consults.

PDF File

How do I access my Telehealth provider?

Step 1: Request a consult from work or home.
Step 2: A doctor calls you back in 16 min, on average.
Step 3: Get the care you need at a price you can afford!

Learn more about Teladoc by visiting: Teladoc.com

PDF File

Teladoc's New Behavioral Health Benefits

UnitedAg is offering additional telemedicine benefits at no additional cost! They include: Tobacco Cessation, Dermatology and Behavioral Health (does not apply to HSA plans).

Flyer

Member Ambassador Program

Through this program, you will drive change to your health benefits by building a network and relationships with other member companies in agriculture. Tell us what matters to you and be the catalyst for change! Click on the links below for the informational flyer and application.

Program Flyer | Program Application

Member Advocate Service

The Member Advocate Service is designed to work directly with our members to help resolve a wide range of healthcare and insurance related issues. Advocates serve as a liaison with healthcare providers, network partners and health related community services. They stay involved until all issues are completely resolved and are also available to address any follow up needs.

Program Flyer

How can I access the Mexico Panel Provider Network?

Step 1: Once an employee and their dependent(s) have received coverage under UABT, they will then be able to access SAIN Medical Services.

Step 2: Employees will need to present a valid photo ID to the primary care doctor for coverage verification. If an employee does not have a photo ID available, they can request an ID at SAIN headquarters.

(Please note, all patients will be seen by a primary care physician before being referred to any specialist.)

PDF File

How can I access the Mexico Dental Provider Network?

If you are a UnitedAg plan participant who's medical plan includes mexico panel benefits, please view the dental provider listing for a list of contracted dentists.

PDF File

How do I request pre-authorization for surgery?

To verify coverage in Mexico or need assistance in making appointments or scheduling a patient transfer, simply contact our Corona office at (800) 582-9766 or our Mexico Network Coordinator Oscar Garcia, at (760) 222-3809 or via E-mail: ogarcia.mex@unitedag.org. or visit: http://www.sainmedical.com

PDF File

Which Preventive Care Services are Covered?

UnitedAg encourages you to get preventive care services. These services include: screenings, immunizations and other services to detect conditions in advance and keep you healthier in the long run. Many of our plans cover preventive services at 100% when received from an in-network provider. Please check your plan document before scheduling a visit.

Full List of Covered Preventive Care Services