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Utilizing Your Health Benefits


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Mental Healthcare

  • Does UnitedAg offer a mental health care benefit? How do I access it?

    Yes. Spring Health offers high-touch, comprehensive and multilingual behavioral health services to our membership at zero cost to our employers and plan participants. Connect with Spring Health or download the flyer below.

    Connect with Spring Health Download the flyer

  • How do I activate my Spring Health (mental health care) benefit?

    Visit unitedag.springhealth.com (English) or benefits.springhealth.com/unitedag-es (Spanish). Then follow the instructions below to activate your benefit.

    Step 1: Activate Your Benefit

    • First Name
    • Last Name
    • Email on file with UnitedAg
    • Organization (UnitedAg) *applies for all members
    • Home City
    • Home State
    • Contact Phone Number

    Step 2: Verify Information: If the member does not have an email on file with UnitedAg, it will automatically trigger the following message:

    We Couldn’t find you.
    It could be that they have not received your information just yet. If you believe you should have access to Spring Health, please follow one of the following options to activate your benefits.

    1. Send a quick email to verification@springhealth.com with the following information.

      - First Name
      - Last Name
      - The email address Spring Health should have on file (Personal Email)
      (Note: This may be your organization provided email. Once you are registered, you will have the immediate opportunity to update your profile with any personal email. If you are a dependent, provide your preferred contact email.)
      - The name of the Company or Organization through which you are accessing Spring Health (UnitedAg) *applies for all members
      - Home City
      - Home State
      - Preferred contact phone number

    2. Additionally, if your organization has provided a Registration Code, please call Spring Health at 240.558.5796 and choose Option 1 to speak to one of our Care Navigators.

    Step 3: Complete Mental Health Assessment (Sample)

    Hello Jane,

    Thank you for contacting Spring Health, and you are eligible for Spring Health benefits! We have updated your information, and you will now be able to log-in and complete your assessment.

    1. Sign in (link)
    2. Enter your email as jane@unitedag.org. We have also sent you a separate email invitation to make registering simple.
    3. Follow the wizard to complete registration and initial assessments.

    If you have further questions regarding your registration, please contact Spring Health at 240.558.5796.

  • Is the Spring Health assessment available in Spanish?

    Access the Spring Health member portal in Spanish: benefits.springhealth.com/unitedag-es

    At this time, the health assessment is only available in English and we encourage members to use Google Chrome browser to take the assessment, where Google Translate can automatically translate the assessment into Spanish. The initial assessment is needed in order to schedule calls with Care Navigators and therapy appointments. During the assessment, members have the ability to chat directly with Spring's Care Navigators if they need help.


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