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Simplifying and Personalizing
Our Members Healthcare
Experience

THE MEMBER ADVOCATE SERVICE IN ACTION

The Member Advocate Service is designed to work directly with our members to help resolve a wide range of healthcare related issues. Advocates serve as a liason with healthcare providers, network partners and health related community services. They stay involved until all issues are completely resolved and are available to address any follow-up needs.

COLLECTION NOTICES

COLLECTION NOTICES

SURGICAL APPOINTMENT / AUTHORIZATION CANCELLATION

SURGICAL APPOINTMENT / AUTHORIZATION CANCELLATION

MEMBERS INFORMATION AND COMMUNICATIONS

MEMBERS INFORMATION AND COMMUNICATIONS

DENIED MEDICATION

DENIED MEDICATION

FINANCIAL ASSISTANCE ON MEDICATIONS

FINANCIAL ASSISTANCE ON MEDICATIONS

PROVIDER ASSISTANCE

PROVIDER ASSISTANCE

To learn more about this service, contact member services at 844.471.3244 or memberadvocate@superiortpa.com.

OTHER GREAT BENEFITS OF THIS SERVICE

We educate the member on detailed plan benefits. Teladoc. OptumRx. Health & Wellness Centers, etc.

And much more.