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COVID-19 Live Dashboards

National COVID-19 Dashboard provided by the Center for Systems Science and Engineering at Johns Hopkins University. California Dashboard provided by

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COVID-19 Health Benefits

Learn about health benefits and provisions available to members.

COVID-19 Health Benefits >>

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COVID-19 is a respiratory illness caused by a coronavirus that was first identified in China. The virus is airborne and spreads from person to person through coughing and sneezing. U.S. officials have advised that Americans should be prepared for disruption due to the coronavirus outbreak.

How to protect yourself at work

  • Wash your hands frequently for at least 20 seconds; before and after meals and during restroom breaks

  • Avoid touching eyes, nose, and mouth

  • Cover your coughs and sneezes with your elbow

  • Wear a face mask at all times; cloth mask, scarf, or handkerchief are okay

  • Maintain social distance (about 6 feet)

  • Avoid congregating in the break room or other crowded areas

  • Keep away from others who are sick

  • Stay at home if you are feeling sick or have a sick family member at home

  • Take care of your emotional and mental well-being

How to protect yourself at home

  • Wash your hands frequently for at least 20 seconds

  • Wear a face mask whenever you leave your home; cloth mask, scarf, or handkerchief are okay

  • Maintain social distance (about 6 feet)

  • Avoid touching eyes, nose, and mouth

  • If you have fever, cough, and difficulty breathing, seek medical care

  • Keep away from others who are sick

  • Stay at home if you begin to feel unwell, even with mild symptoms such as headache and slightly runny nose, until you recover

Watch for symptoms

People with COVID-19 have had a wide range of symptoms reported – ranging from mild symptoms to severe illness.

Symptoms may appear 2-14 days after exposure to the virus. People with these symptoms or combinations of symptoms may have COVID-19:

  • Fever or chills

  • Cough

  • Shortness of breath or difficulty breathing

  • Fatigue

  • Muscle or body aches

  • Headache

  • New loss of taste or smell

  • Sore throat

  • Congestion or runny nose

  • Nausea or vomiting

  • Diarrhea

This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning to you.

When to Seek Medical Attention

If you have any of these emergency warning signs* for COVID-19 get medical attention immediately:

  • Trouble breathing

  • Persistent pain or pressure in the chest

  • New confusion or inability to arouse

  • Bluish lips or face

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning to you.

Call 911 if you have a medical emergency: Notify the operator that you have, or think you might have, COVID-19. If possible, put on a cloth face covering before medical help arrives.

Steps you should take if you may have symptoms

Stay at home to get medical care. DO NOT visit any ER, Urgent Care, Wellness Center or healthcare provider.

Contact Superior Health & Wellness Centers
If you believe you may have come in contact with someone who has tested positive for COVID-19, contact your local wellness center and ask to speak with a healthcare provider. Inform them that you have or may have COVID-19. This will help our wellness staff take steps to keep other members from getting infected or exposed. Locate a wellness center nearest you >>

Contact Teladoc (if Teladoc is an offered benefit of your plan)
Teladoc doctors can answer questions about the disease, evaluate your risk, and provide support by phone or video and help relieve symptoms for affected patients. Talk to a Teladoc doctor >>

Contact your preferred health provider
Please refer to your Summary Plan Description (SPD) for network information and details for benefits available.

Blue Shield of CA >>

Networks by Design >>

First Health >>

First Health (Limited Benefit Network) >>


Covered services

If you believe you have been exposed to COVID-19 and need to be tested, Superior will treat this as preventive care and no cost or co-pay will be charged for the visit or test. In accordance to you specific plan, it may or may not cover ancillary charges related to the visit and administration of the COVID-19 test.

Frequently Asked Questions

Our Chief Medical Officer Dr. Rosemary Ku answered frequently asked COVID-19 questions. Check them out in English and in Spanish.

Frequently Asked Questions >>

Preguntas Frecuentes >>

Do you have a question that you don't see here? Email it to Please note, this email should not replace seeking medical attention and should only be used for general health questions.

California Local Ordinances

To view updated ordinances by county, click on the links below:

Webinar Resources

COVID-19 News

Newsom Signs Executive Order Halting Evictions for Renters
Read more on Governor Newsom's webpage >>

Gov. Gavin Newsom Orders all Californians to Wear Face Coverings
Read the California Department of Public Health's full guidance >>

USDA Issues First Coronavirus Food Assistance Program Payments
Read the release at USDA >>

OCR Issues Guidance on Covered Health Care Providers and Restrictions on Media Access to Protected Health Information about Individuals in Their Facilities
Read about it at HHS >>