Superior Resources

Employer Health Resources

+ Elite Corporate Wellness

+ Optum (Pharmacy Network)

+ SAIN Medical (Mexico Network)

Important notice regarding in-person visits to SAIN Medical centers and the resources they are providing members.

- SAIN COVID-19 Notice to Members
- Procedures for Self-Quarantine Under COVID-19

Federal Resources

+ Coronavirus Aid, Relief and Economic Security (CARES) Act

The CARES Act is intended to be a third round of federal government support in the wake of the coronavirus public health crisis and associated economic fallout, succeeding the $8.3 billion in public health support and the Families First Coronavirus Response Act.

- CARES Act Summary and Analysis
- COVID-19 Emergency Loans Small Business Guide & Checklist

+ Families First Coronavirus Response Act

Learn about the Families First Coronavirus Response Act. The Act will give all American businesses with less than 500 employees funds to provide paid leave, either for the employee's own health or to care for family members.

- Families First Coronavirus (COVID-19) Response Act - FAQ

+ Occupational Safety and Health Administration (OSHA)

The Occupational Safety and Health Administration (OSHA) developed this COVID-19 planning guidance based on traditional infection prevention and industrial hygiene practices. It focuses on the need for employers to implement engineering, administrative, and work practice controls and personal protective equipment (PPE), as well as considerations for doing so. This guidance is intended for planning purposes.

Click here for OSHA resources

+ U.S. Dept. of Labor (DOL)

+ Centers for Disease Control and Prevention (CDC)

We recommend that you follow the CDC everyday guidelines to prevent the spread of any respiratory illnesses including COVID-19.

The interim guidance is based on what is currently known about the coronavirus disease 2019 (COVID-19). The Centers for Disease Control and Prevention (CDC) will update this interim guidance as needed and as additional information becomes available.

- Interim US Guidance for Risk Assessment of COVID-19 Exposures (in communities without sustained transmisisons) - Click Here
- Interim Guidance for Businesses and Employers - Click Here
- What you need to know about COVID-19 flyer - English | Spanish
- What to do if you are sick with coronavirus disease (COVID-19) flyer - English | Spanish
- Travel Advisories - Click here
- List N: Disinfectants for Use Against SARS-COV-2 - Click here

+ Small Business Administration (SBA)

+ U.S. Equal Employment Opportunity Commission

This technical assistance document provides information about Titles I and V of the Americans with Disabilities Act (ADA) and Section 501 of the Rehabilitation Act and pandemic planning in the workplace.

- Pandemic Preparedness in the Workplace and the Americans with Disabilities Act

+ Food and Drug Administration (in regards to food safety)

The FDA states that there are no known cases of COVID-19 being spread through food or food packaging. Ill workers who handle food should stay home but there are no additional recommendations aside from standard sanitation and safe food handling. They do not recommend any disinfection of food facilities beyond routine cleaning.

For the FAQ on COVID-19 and food products, click here.

+ U.S. Government (

Learn about international travel restrictions, how you can prepare for coronavirus, and what the U.S. government is doing in response to the virus.

- U.S Government Response to COVID-19: Click here
- Coronavirus Guidance - 15 Days to Slow the Spread: Click here

State Resources

+ California Department of Public Health

California is issuing daily updates on COVID-19. See the most recent update on the CDPH News Release page. California is actively working with the White House, Centers for Disease Control and Prevention (CDC), local governments, health facilities, and health care providers across the state to prepare and protect Californians from COVID-19.

Updates - English | Spanish

+ Disaster Unemployment Assistance

The EDD provides services to people and businesses affected by disasters in California.

If you lost your job or cannot work because of a disaster or emergency, you may be eligible for Unemployment Insurance (UI), Disability Insurance (DI), or Paid Family Leave (PFL) benefits.

When authorized by the President of the United States, Disaster Unemployment Assistance (DUA) may also be available for workers and self-employed people who do not qualify for regular UI benefits.

Click here for more information

+ Onward CA (Job Search Assistance)

One-stop resource for the people of California impacted by job loss during the COVID-19 Pandemic

- Onward CA Website

COVID-19 is a respiratory illness caused by a coronavirus that was first identified in China. The virus is airborne and spreads from person to person through coughing and sneezing. Symptoms include fever, cough, and shortness of breath. U.S. officials have advised that Americans should be prepared for disruption due to the coronavirus outbreak.

How to protect yourself from getting sick

  • Wash your hands frequently for at least 20 seconds

  • Wear a face mask whenever you leave your home; cloth and homemade face masks are OK

  • Maintain social distance (about 6 feet)

  • Avoid touching eyes, nose, and mouth

  • If you have fever, cough, and difficulty breathing, seek medical care

  • Keep away from others who are sick

  • Stay at home if you begin to feel unwell, even with mild symptoms such as headache and slightly runny nose, until you recover

Steps you should take if you may have symptoms

Stay at home to get medical care. DO NOT visit any ER, Urgent Care, Wellness Center or healthcare provider.

Contact Superior Health & Wellness Centers
If you believe you may have come in contact with someone who has tested positive for COVID-19, contact your local wellness center and ask to speak with a healthcare provider. Inform them that you have or may have COVID-19. This will help our wellness staff take steps to keep other members from getting infected or exposed. Locate a wellness center nearest you >>

Contact Teladoc (if Teladoc is an offered benefit of your plan)
Teladoc doctors can answer questions about the disease, evaluate your risk, and provide support by phone or video and help relieve symptoms for affected patients. Talk to a Teladoc doctor >>

Contact your preferred health provider
Please refer to your Summary Plan Description (SPD) for network information and details for benefits available.

Blue Shield of CA >>

Networks by Design >>

First Health >>

First Health (Limited Benefit Network) >>


Covered services

If you believe you have been exposed to COVID-19 and need to be tested, Superior will treat this as preventive care and no cost or co-pay will be charged for the visit or test. In accordance to you specific plan, it may or may not cover ancillary charges related to the visit and administration of the COVID-19 test.

Frequently Asked Questions

Our Chief Medical Officer Dr. Rosemary Ku answered frequently asked COVID-19 questions. Check them out in English and in Spanish.

Frequently Asked Questions >>

Preguntas Frecuentes >>

Do you have a question that you don't see here? Email it to Please note, this email should not replace seeking medical attention and should only be used for general health questions.

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